Welcome to Kimal PLC’s privacy policy. Kimal respects your privacy and has put in place policies and procedures to safeguard your personal data, and to ensure that we comply with our legal obligations to you in respect of your personal data.


What is this Privacy Policy for?


This privacy policy explains the ways in which we process the personal data that you provide to us. Please read the following carefully to understand our practices regarding your personal data. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below. By using our websites: www.kimal.com, www.kimal.de, www.kimal.fr you are accepting and consenting to the practices described in this policy.

This website is intended for adults (persons over 16 years old) and we do not knowingly collect data relating to minors. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.


Data Collection


Who is responsible for the data collection at Kimal?


Within the Kimal Group (Kimal PLC, Kimal SARL, Kimal GmbH, Kimal International Healthcare FZE, Kimal Renal Care) there are multiple data controllers; for more information please contact our Data Protection Officer whose details can be found below.


What data do we collect and how do we collect it?


To use any personal data we have collected about you, we must first have a ‘lawful basis’ for such use. The Data Protection Act 2018, incorporating GDPR, provides for six different lawful bases of use, which are as follows:

– Consent – where you specifically confirm to us that you are happy for us to use your personal data as indicated.

– Legal obligation – where we have a specific legal obligation to process the personal data we are collecting.

– Contractual obligation – where we have a contract in place that requires us to process your personal data to ensure we comply with that contract.

– Legitimate interest – where we have a valid interest in processing the data and, in doing so, we do not negatively impact your rights.

– Vital interests – where the processing of your data is necessary to protect your vital interests (i.e. to safeguard you, or save your life).

– Public interests – where the processing of your data is necessary to serve a wider public interest.

– The lawful basis under which we are processing your data will depend on the method and reason of collection. The table below outlines what types of data we collect, and the lawful basis for the processing of that data.

Type of Data Source of Data Lawful Basis
Name, address and other contact information such as email address and telephone number provided by you through our website or the website of any member of the Kimal Group. This includes information provided when downloading material on our product pages, completing contact forms, and engaging with our social media platforms. We may also ask for your information when you enter a promotion sponsored by any member of the Kimal Group, when you respond to a survey, or when you report a problem with any of the Kimal Group websites. You via our website Consent or legitimate interest
Name and contact information such as email address and telephone number. You via the method used to contact us. Consent or legitimate interest
Traffic data, location data, and information regarding the pages that you access on our website. Our website. Legitimate interest
Name, address and other contact information such as email address and telephone number, employment history and other related and relevant information. You, or a recruitment agent used by you to apply for a position Consent or legitimate interest

How and why do we use your data?


We use personal information held about you in the following ways:

– to update and enhance our records and to ensure that our records are correct and accurate

– to compile information relating to your use of our products and services and make recommendations about goods and services and other areas that may interest you

– to ensure the content from our websites is presented to you in the most effective and relevant way

– to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us.

– to provide you with information about Kimal goods and services which may interest you. If you are an existing customer, we will contact you by e-mail only with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are not a customer, or the goods and services we want to send information about are not similar to those which were the subject of a previous sale or negotiations of a sale to you, we will contact you by email only if you have consented to this. You can opt-in/out of such notifications by selecting the ‘unsubscribe’ option at the bottom of our email communications.

– to invite you to participate in research studies and/or market research activities.

– to analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information.


Who do we share your data with?


We may share your data with any member of the Kimal Group without obtaining further consent from you. We may disclose your personal information to third parties without obtaining further consent from you, including:

– to our business partners, suppliers, and subcontractors for the performance of any contract we enter into with you.

– to our business partners, suppliers, subcontractors, and distributors where you have expressed an interest in our products or services, and the relevant business partner, supplier, subcontractor, or distributor is best placed to assist you with your enquiry.

– where we outsource any of our business functions under which we collect or store your data.

– if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

– We will ensure that any such third party adheres to the same obligations of security with regard to your data as undertaken by us and will never sell your data to third parties for the purposes of marketing.

– If you require detail of the third parties that we share your data with, please contact our Data Protection Officer who will be able to provide the information requested.


International Transfers


Some of the processors that we use to assist in the processing of your data are based outside of the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

a. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. For further details, see https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-transfers-after-uk-exit/#adequacy; or

b. If the country in which the processor is based is not deemed to provide an adequate level of protection for personal data, then we will only transfer your personal data to that third party when they have entered into a written contract with us that contains the UK Information Commissioner’s Office’s approved International Data Transfer Agreement terms.


What rights do you have regarding your data?


Under certain circumstances, you have rights under data protection laws in relation to your personal data. An overview of each of your rights is below:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

– If you want us to establish the data’s accuracy.

– Where our use of the data is unlawful, but you do not want us to erase it.

– Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

– You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

The table below outlines which of the above rights you can exercise depending on the lawful basis under which we are processing your personal data.

Right to Access Right to Correction Right to Erasure Right to Restrict Processing Right to Object Right to Transfer Right to Withdraw Consent
Contractual Obligation
Legal Obligation
Vital Interests
Public Task
Legitimate Interests

If you wish to exercise any of the rights set out above, please contact our Data Protection Officer using the details outlined below.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Our websites may contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You can contact us at any time using the details given in the legal notice if you have further questions about the issue of privacy and data protection.


Data Retention


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.


General Information and Mandatory Information


Data Protection


Kimal are 100% committed to achieving compliance and we treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

Kimal is registered with the Information Commissioner’s Office under registration number Z7348671. Further details about our registration can be found here: https://ico.org.uk/ESDWebPages/Entry/Z7348671

The Data Protection Officer, Steve Minett, can be contacted by emailing dpo@kimal.co.uk or by writing to:


Kimal PLC

Unit 10A Clayfield Road,

Worcester Six Business Park,



Telephone: +44 (0)845 437 9542




If there you feel that there has been a breach of data protection legislation, or that we have not handled your personal data correctly, please contact our Data Protection Officer immediately, using the details above. If you are not satisfied with our response to any complaint, then you may file a complaint with the Information Commissioner’s Office. Further information about your rights can be found on the Information Commissioner’s Office’s website at https://ico.org.uk/your-data-matters.


Data collection on Our Website




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This page was updated on 02 August 2023.


Kimal reserves the right to update this policy at any time.