Transonic® Service Area

Report your technical issue and
receive a swift response from a
member of our team.

Transonic Service Area

Please complete the fields below in as much detail as possible so that we can provide the best advise

  • This can be found on the metallic data plate on the base of the machine and starts with ‘HD03’
  • This can be found engraved on the black monitor connector and starts with ‘H4FX’
  • This can be found on the data plate and starts with ‘N’

  • DISCLAIMER: Any Data Transfer Modules (DTMs) received by Kimal will be restored to factory settings, deleting all patient data. This is to comply with our obligations under General Data Protection Regulations